FLAT RATE SHIPPING
United States $20 flat rate*
Canada $7 flat rate*
*Additional shipping charges may apply for certain remote locations. We will email you if this is the case.
In Canada and the United States we use Canada Post for shipping. Please Contact us for a custom shipping quote if you live outside of North America.
Occasionally there will be products that will not be available for shipping. These will be large heavy stumps, or large furniture. These items will be labeled *Pickup Only*. If you'd like a quote on a heavy item, just Contact us and we'll get an estimate for you.
Duties & Taxes
For all USA customers: It is possible you will be charged duty, brokerage, fees, and taxes upon import. This is not always the case but it is possible. Please keep in mind that the sole responsibility of payment for these charges lies with the purchaser.
Returns & Exchanges
Since all of our products are handmade and not mass produced, there will sometimes be small imperfections. We think this gives them character and tells a story about how they were created and makes them more beautiful. If you find something wrong with your order, or if it has been damaged during delivery, Contact us within 14 days of delivery and we'll correct this.
Please allow 1-2 weeks for delivery.
Our Workshop address:
3810 rue Saint-Patrick. Montreal, Quebec H4E 1A4.